Privacy Policy

We take your right to privacy seriously and want you to feel comfortable using our services. This Privacy Policy deals with personally identifiable information (referred to as "Data" below) that may be collected by us.

Collection and use of Data.
When you place an order with us, we collect your contact details which allows us to process your purchase.
We collect your name and address to identify you as a customer and deliver the service or items to you.
We collect your email and telephone number to send you notifications on the status of your order, including any issues or delays with delivery, and we collect payment information to allow us to process your payment.
Where we have your permission, we will use your e-mail address to provide you with information on our products, services, promotions and special offers

We may use Data to customize and improve your user experience on this site, but rest assured that your Data will never be provided to third parties unless:
(i) a service provided on our site requires the interaction with or is provided by a third party such as, for example, credit card authorisation services or delivery companies;
(ii) pursuant to legal process or law enforcement;
(iii) we find that your use of this site violates our this Policy, Terms of Service, other usage guidelines or as deemed reasonably necessary by us to protect our legal rights and/or property.

Cookies.
Like many web sites, we may use cookies to enhance your user experience, such as: 
(i) retaining your personal settings to allow you to add your details to our contact form.
(ii) to collect data which allows us to improve our services based on purchases and site usage
(iii) to collect anonymous information about how you use our website. To inform us of any error messages from web pages and allow us to improve our website.

More information on cookies and their uses can be found at www.allaboutcookies.org

Editing or Deleting Your Account Information.
(i) You may request a copy of the data we hold and you may also request deletion of your data by contacting us.
(ii) Please note, after opting out you may still receive messaging from us that is not based on the data we hold. For example, if you follow our social media accounts, you will continue to receive post updates from in your news feed. 

Security
The security of your data is extremely important to us.

Our website and emails will sometimes contain links to and from other websites, such as partners and affiliates. If you follow a link to any of these websites, please note they carry their own privacy policies, and we do not accept any responsibility or liability for these policies. We would recommend reading their policies before submitting any personal data to these websites.

Changes to this Privacy Policy.
We may make changes to this Policy from time to time. We will notify you of substantial changes to this Policy either by posting a prominent announcement on our site and/or by sending a message to the e-mail address you have provided to us.

Contact Information.
If you have any questions about this Policy or our web site, please contact us


Last updated 29 August 2018

Miniheat plumbing and heating engineers
Address

2 Devonshire Place, Kents Bank Road, Grange-Over-Sands, Cumbria, LA11 7HF

Contacts

Email: office@miniheat.co.uk
Phone: 015395 32053